Information on individual educational components (ECTS-Course descriptions) per semester

  
Degree programme:Bachelor International Business Administration Part-time
Type of degree:FH BachelorĀ“s Degree Programme
 Part-time
 Summer Semester 2023
  

Course unit titleTeam-Competence and Interaction
Course unit code025008020401
Language of instructionGerman
Type of course unit (compulsory, optional)Compulsory
Semester when the course unit is deliveredSummer Semester 2023
Teaching hours per week1
Year of study2023
Level of course unit (e.g. first, second or third cycle)First Cycle (Bachelor)
Number of ECTS credits allocated2
Name of lecturer(s)Antje DUDEN


Prerequisites and co-requisites

None

Course content
  • Forms and characteristics of group or team work
  • Team roles and norms
  • Promoting creativity in teams
  • Forms and characteristics of conflict
  • Conflict escalation, intervention and prevention
  • Feedback in teams
  • Micro-level: Structuring reflexive communication processes according to the St. Gallen Management Model
  • Macro-level: Communication in organisations and as a process of reflexive design
Learning outcomes

In the student and entrepreneurial context, it is essential for students to be able to name the different phases of reflexive communication and the different characteristics of groups and teams. In this context, they can explain terms such as team norms, roles, conformity and conflict and describe the different escalation stages of a conflict and their characteristics. Methodologically, they can name this with the help of brainstorming rules.

They learn to understand the effects of the results from the individual phases of reflective communication and can describe the advantages and disadvantages of different team roles using a role model and reflect on them with regard to a team composition.

The students can design meetings according to the phase model of reflective communication, apply conversation and feedback rules, use instruments of team reflection and apply a creativity technique in work teams.

Towards the end of the seminar, the students can generate insights for real team processes from the team exercises. Explain recommendations for action and intervention strategies for conflicts on the basis of a conflict theory and understand why basic tendencies of human behaviour are hidden patterns of action. Finally, the students can collect and develop alternative action competences for themselves in and with teams in order to interact successfully.

Planned learning activities and teaching methods

Interactive course with lecture, case studies, exercises in individual and group work, presentations and homework.

Assessment methods and criteria

Written paper

Comment

None

 

Recommended or required reading

Semesterapparat 38 "Teamarbeit"

Kursunterlagen zur Lehrveranstaltung auf der Lernplattform ILIAS

Rüegg-Stürm, Johannes; Grand, Simon (2019): Das St. Galler Management-Modell. Management in einer komplexen Welt. Bern: Haupt.

Mode of delivery (face-to-face, distance learning)

 Classes with compulsory attendance 

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