Information on individual educational components (ECTS-Course descriptions) per semester

  
Degree programme:Bachelor International Business Administration Part-time
Type of degree:FH BachelorĀ“s Degree Programme
 Part-time
 Summer Semester 2023
  

Course unit titleIntroduction to Business Process Management
Course unit code025008021402
Language of instructionGerman
Type of course unit (compulsory, optional)Compulsory
Semester when the course unit is deliveredSummer Semester 2023
Teaching hours per week1
Year of study2023
Level of course unit (e.g. first, second or third cycle)First Cycle (Bachelor)
Number of ECTS credits allocated2
Name of lecturer(s)Julia SCHNEIDER
Falko E. P. WILMS


Prerequisites and co-requisites

None

Course content
  • Corporate strategy and process management
  • Process organisation: primary, secondary business processes
  • Tasks of process management, business process management life cycle
  • Design and documentation of business processes
  • Process map, business process model
  • Process controlling, methods of process optimisation
  • Process management: performance indicators
Learning outcomes

The course conveys the process-oriented perspective on a company. It deals with how business processes are organised, optimised, controlled and managed. The focus is on the individual primary and secondary business processes of a company and their interaction. In addition, the course gives a first introduction to process optimisation, process controlling and process management.

The students can describe a company from a process-oriented perspective and list its business processes. They can name and present the tasks of business process management and list the most important methods of process optimisation and explain their approach. They can explain how business processes are organised, optimised, controlled and managed.

The students can recognise and comprehend interrelationships, interactions and interfaces between business processes. They can define and delimit the business processes of a company in an end-to-end understanding and are able to structure the individual business processes and describe them at different levels of detail.

They can define parameters that are measured, monitored and controlled for a business process.

Planned learning activities and teaching methods

Interactive course with lecture, case studies, exercises in individual and group work, presentations and homework.

Assessment methods and criteria

Case Study

Comment

None

Recommended or required reading

Gadatsch, Andreas (2020): Grundkurs Geschäftsprozess-Management: Analyse, Modellierung, Optimierung und Controlling von Prozessen. 9. Aufl. Wiesbaden: Springer Vieweg.

Schmelzer, Hermann J.; Sesselmann, Wolfgang (2020): Geschäftsprozessmanagement in der Praxis. Kunden zufriedenstellen, Produktivität steigern, Wert erhöhen. 8. Auflage. München: Hanser.

Mode of delivery (face-to-face, distance learning)

Classes with compulsory attendance in individual teaching units (seminars) supplemented by asynchronous teaching units for the presentation of elementary basics, which are assumed as given knowledge

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