Information on individual educational components (ECTS-Course descriptions) per semester | |
| Degree programme: | Bachelor International Business Administration Part-time |
| Type of degree: | FH Bachelor´s Degree Programme |
| Part-time | |
| Winter Semester 2024 | |
| Course unit title | Mediation and Conflict Management |
| Course unit code | 025008050401 |
| Language of instruction | German |
| Type of course unit (compulsory, optional) | Compulsory |
| Semester when the course unit is delivered | Winter Semester 2024 |
| Teaching hours per week | 1 |
| Year of study | 2024 |
| Level of course unit (e.g. first, second or third cycle) | First Cycle (Bachelor) |
| Number of ECTS credits allocated | 2 |
| Name of lecturer(s) | Thomas DOUSCHAN Wilma LOITZ |
| Prerequisites and co-requisites |
None |
| Course content |
|
| Learning outcomes |
Conflicts are unavoidable in human coexistence. Dealing with them constructively holds valuable learning potential, while dealing with conflicts destructively causes human suffering and often also considerable costs. Mediation is an extrajudicial procedure for constructive conflict resolution. It focuses on the mediators' own responsibility and builds on their willingness to cooperate in order to explore the underlying motives for the dispute, to achieve mutual understanding between the mediators and thus to make a cooperative and sustainable conflict resolution possible. The students know the historical roots as well as the current framework conditions and fields of application of mediation. They have dealt with the principles of mediation as well as the necessary working attitude of the mediators and can explain their significance for mediation practice. They are familiar with phase concepts of mediation with their specific step sequences and the essential methods for shaping mediation processes.
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| Planned learning activities and teaching methods |
Interactive course with lecture, case studies, exercises in individual and group work, presentations and homework. |
| Assessment methods and criteria |
Presentation, written paper |
| Comment |
None |
| Recommended or required reading |
Falk, Gerhard; Heintel, Peter; Krainz, Ewald E. (Hrsg.) (2005): Handbuch Mediation und Konfliktmanagement. Wiesbaden: Springer Fachmedien (= Schriften zur Gruppen- und Organisationsdynamik Band 3). Online im Internet: URL: https://doi.org/10.1007/978-3-322-80955-1 Glasl, Friedrich (2020): Konfliktmanagement: Ein Handbuch für Führung, Beratung und Mediation. 12. Aufl. Bern: Haupt. Montada, Leo; Kals, Elisabeth (2013): Mediation: psychologische Grundlagen und Perspektiven. 3. Aufl. Weinheim: Beltz. Proksch, Stephan (2018): Mediation: Die Kunst der professionellen Konfliktlösung. Wiesbaden: Springer Fachmedien (= essentials). Online im Internet: URL: https://doi.org/10.1007/978-3-658-22980-1 Proksch, Stephan (2014): Konfliktmanagement im Unternehmen: Mediation und andere Methoden für Konflikt- und Kooperationsmanagement am Arbeitsplatz. 2. Aufl. Heidelberg: Springer Gabler. Rabe, Christine Susanne; Wode, Martin (2014): Mediation: Grundlagen, Methoden, rechtlicher Rahmen. Berlin: Springer. Online im Internet: URL: https://doi.org/10.1007/978-3-642-38130-0 Schwarz, Gerhard (2014): Konfliktmanagement: Konflikte erkennen, analysieren, lösen. 9. Aufl. Wiesbaden: Springer-Gabler. Online im Internet: URL: https://doi.org/10.1007/978-3-8349-4598-3 |
| Mode of delivery (face-to-face, distance learning) |
Classes with compulsory attendance |
| Winter Semester 2024 | go Top |