Information on individual educational components (ECTS-Course descriptions) per semester

  
Degree programme:Bachelor International Business Administration Part-time
Type of degree:FH BachelorĀ“s Degree Programme
 Part-time
 Winter Semester 2024
  

Course unit titleCommunication and Self-Reflection
Course unit code025008010401
Language of instructionGerman
Type of course unit (compulsory, optional)Compulsory
Semester when the course unit is deliveredWinter Semester 2024
Teaching hours per week2
Year of study2024
Level of course unit (e.g. first, second or third cycle)First Cycle (Bachelor)
Number of ECTS credits allocated3
Name of lecturer(s)Antje DUDEN
Jonathan JANCSARY
Brigitte MAYER


Prerequisites and co-requisites

Axioms according to P. Watzlawick & model by F. Schulz von Thun

Images and mental models and their constructed realities

Effect on others

Self-image - external image

Feedback and -forward

Conversation techniques vs. communication as an attitude

Differences between perceiving, describing and evaluating

Course content

Axioms according to P. Watzlawick & model by F. Schulz von Thun

Images and mental models and their constructed realities

Effect on others

Self-image - external image

Feedback and -forward

Conversation techniques vs. communication as an attitude

Differences between perceiving, describing and evaluating

Learning outcomes

The content of the course starts on the 2nd day of the introductory workshop and introduces the upcoming seminar. The seminar deals with the most important communication models and forms of communication processes in order to be able to work constructively and result-oriented in teams. One focus is on reflecting on personal experiences in order to be able to build up successful action competence.

The students can name the most important rules for communication processes and illustrate individual rules. Through self-reflection, they are able to outline the most important forms, functions/tasks and their effects of communication in relation to teams.

Students learn to understand the importance of the connection between perception, communication and cooperation and are able to explain the different phases of communication. They are enabled to design their own goals in order to achieve them effectively and recognise that the factors of space and time play an important role.

The students can give an overview of communication models and forms. They learn the importance of recipient-oriented communication and recognise that an exchange of different perceptions and giving and receiving targeted feedback is an important instrument in communication.

At the end of the seminar, the students are able to analyse situations they have experienced, both orally and in writing, using the literature and theoretical models discussed. In doing so, they realise how important trust is for successful cooperation and that effectiveness always depends on the respective context. Based on these analyses, the students can collect and design alternative options for action.

Planned learning activities and teaching methods

Interactive course with lecture, case studies, exercises in individual and group work, presentations and homework.

Assessment methods and criteria

Written paper

Comment

None

Recommended or required reading
  • Birkenbihl, Vera (o.J.): Kommunikationstraining. Zwischenmenschliche Beziehungen erfolgreich gestalten. Diverse Auflagen. 36. Auflage. München: mvg und E-Book.
  • Haug, Christoph (2016): Erfolgreich im Team. Praxisnahe Anregungen für effizientes Teamcoaching und Projektarbeit. 5., überarbeitete Auflage. München: dtv und E-Book.
  • Kursunterlagen und Potcasts zur Lehrveranstaltung auf der Lernplattform ILIAS
  • Schulz von Thun, Friedemann (2014): Miteinander reden 1-4. Störungen und Klärungen. Stile, Werte und Persönlichkeitsentwicklung. Das "Innere Team" und situationsgerechte Kommunikation. Fragen und Antworten. Reinbek bei Hamburg: Rowohlt.
  • Watzlawick, Paul; Beavin, Janet; Jackson, Don (2017): Menschliche Kommunikation. Formen, Störungen, Paradoxien. 13., unveränderte Auflage. Bern: Huber.
  • Watzlawick, Paul; Schultz von Thun, Friedemann; Trunk, Trude (2016): Man kann nicht nicht kommunizieren. 2., unveränderte Auflage. Bern: Hofgrefe.
Mode of delivery (face-to-face, distance learning)

Classes with compulsory attendance 

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